I, too, bought a dental guard from MG Direct. It took weeks to get to my house, when it came it was just a V-E-R-Y cheap piece of Chinese junk that was W-A-Y over priced, and when I tried to return it, customer service couldn't be bothered.
I would rate this company an F, and I would not recommend it to anyone, nor will I ever buy from them again. Cheap products that are very over priced, not at all timely in delivery, and no customer service or R-E-A-L return policy.
I think all this company does is rip people off!
Monetary Loss: $64.